Support
Write to contact@velerolabs.com. Tell us your iPhone model, your iOS version, and what happened. Screenshots help.
Frequently asked questions
Where do the exchange rates come from?
Currenz gets them from our own rates service. The app checks for new rates when the ones on your iPhone are more than 12 hours old, and keeps the latest ones so it can convert without a connection.
Why is my bank’s amount different?
Banks, card issuers, and exchange offices add their own margins and fees, so the amount you pay can differ. Use Currenz as a reference, not as a quote for a transaction.
Does Currenz work offline?
Yes, after the first launch. Currenz needs a connection once to download rates. After that it uses the latest rates it saved, and updates them the next time you are online.
Which currencies are available?
34: AED, ARS, AUD, BRL, CAD, CHF, CLP, CNY, COP, CZK, DKK, EUR, GBP, HKD, HUF, IDR, ILS, INR, ISK, JPY, KRW, MXN, MYR, NOK, NZD, PEN, PHP, PLN, RON, SAR, SEK, SGD, THB, and USD. To ask for another one, write to us.
How do I switch between light and dark?
Tap the round button with a half-filled circle and choose System, Light mode, or Dark mode. On most iPhones it is at the top right. On iPhone Duo it is at the bottom, in the side column or at the end of the bar.
Can I use Siri or Shortcuts?
Yes. Say “Convert currency with Currenz”, and Siri asks for the amount and the currencies. You can also find the Convert Currency action in the Shortcuts app.
Is Currenz really free?
Yes. There is no price, no subscription, no in-app purchase, and no ads, and it is staying that way.
How do I delete my data?
Everything Currenz saves stays on your iPhone. Deleting the app deletes it all. See the privacy policy for details.